OUR WARRANTY
Water Motor Limited Warranty:
The water motor is warranted to be free from defects in materials and workmanship
for a period of two years from the date of purchase. During the
first six-month period, should the water motor fail, it will be
replaced with a new water motor and a new warranty. For the balance
of the warranty period, should the water motor fail, it will be
rebuilt or replaced, at the option of Chemilizer, and warranted
for the balance of the original warranty period. This warranty policy applies only to units and component parts purchased and installed in the United States. This warranty
does not cover damage due to misuse, abuse, neglect, or alteration.
This warranty does not cover damage that occurs in transit. This
warranty does not cover any labor or shipping charges for removal
and reinstallation. This warranty is void if the serial number
label is removed from the unit. This warranty is non-transferable.
Injection Control Panel Limited Warranty:
The Injection Control Panel is warranted to be free from defects
in materials and workmanship for a period of one year from the
date of purchase. At its discretion, Chemilizer will repair or
replace the Injection Control Panel at no charge if the Injection
Control Panel is determined to be defective when operated under
normal operating conditions, and warranted for the balance of
the original warranty period. This warranty policy applies only to units and component parts purchased and installed in the United States. This warranty does not cover damage
due to misuse, abuse, neglect, damage resulting from continued
direct exposure to sunlight, or alteration. This warranty does
not cover any labor or shipping charges for removal and reinstallation.
This warranty is non-transferable.
Chemical Pump:
The Chemical Pump is not covered under warranty. Chemilizer Products, Inc.
has no control over the types of materials or chemicals that will
be used in this equipment, therefore we can not guarantee the
chemical pump to be impervious to each and every chemical. Wear
of seals and other components is normal and will vary depending
on operating conditions and the chemicals being used. Wear to
the pump and components, due to use or chemical attack, are not
covered by warranty.
Miscellaneous Products:
Chemilizer does not warrant parts manufactured by outside sources which are used in the assembly of other product offered by Chemilizer. This includes parts used in installation kits such as gate valves and PVC components.
Warranty Claims:
Return to your local dealer, or to Chemilizer Products, Inc. Proof of purchase date, serial number, and an explanation of the complaint must accompany the merchandise. In the event no warranty card is on file or proof of purchase is not available, manufacture date on the unit will be used to determine warranty period. Final determination of all warranty claims will be made by manufacturer.
Before sending the unit to Chemilizer Products, please call for a return authorization number.
To the extent permitted by law, this limited warranty is made expressly in place of all other guarantees or warranties, express or implied, with respect to quality, merchantability, or fitness for a particular purpose. Chemilizer hereby disclaims any other express or implied warranties. Some states do not allow limitations on how long an implied warranty lasts or their disclaimer so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
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